Privacy Policy – WebSmart
Effective Date: January 26, 2026
WebSmart (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to anyone who visits our website or uses our services.
1. Who We Are
WebSmart provides website design, automation systems, CRM setup, and digital services for trades and home service businesses in the UK.
Website: https://web-smart.co.uk
Email: [email protected]
We are the “data controller” for the personal data you provide to us.
2. What Information We Collect
We may collect and process the following data:
Full name
Email address
Phone number
Business name
Website details
Communication history
Form submissions
IP address and browser data
Usage behaviour on our website
3. How We Collect Your Data
Your data is collected when you:
Submit a form on our website
Book a call or request a service
Communicate with us by email, phone, or messaging
Visit our website (via cookies and analytics tools)
4. Why We Collect Your Data
We use your data to:
Provide our services
Respond to enquiries
Communicate with you
Set up automation and CRM systems
Process payments
Improve our website and services
Send marketing communications (only if you consent)
5. Legal Basis for Processing
Under UK GDPR, we process data based on:
Consent (when you submit a form or opt-in)
Contractual necessity (to deliver services)
Legitimate interests (to improve services and communication)
Legal obligations
6. How We Store and Protect Your Data
We:
Store data on secure servers
Use reputable platforms and software
Limit access to authorised personnel only
Apply appropriate technical and organisational security measures
We will never sell or rent your personal data.
7. Data Sharing
We may share your data only with:
Payment providers
Hosting providers
CRM platforms (such as GoHighLevel)
Email and communication tools
All third parties are GDPR-compliant.
8. How Long We Keep Your Data
We keep your data only as long as necessary to:
Provide services
Meet legal obligations
Maintain records
You may request deletion at any time.
9. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Withdraw consent
Object to data processing
Request data portability
Requests should be sent to:
📧 [email protected]
10. Cookies
We use cookies to:
Improve website performance
Analyse traffic
Enhance user experience
You can control cookies through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies.
12. Changes to This Policy
We may update this policy at any time. Updates will be posted on this page.
13. Contact Us
For any privacy-related questions or data requests:
WebSmart
📧 [email protected]
🌍 https://web-smart.co.uk
Frequently Asked Questions
How long does it take to design and develop a website?
We believe in delivering websites that are both stunning and functional—and we do it fast. With our streamlined process, we can create your website in just 1-2 weeks. We prioritize clear communication and collaboration to ensure your website reflects your brand and meets your business goals.
Can you revamp an existing website without
starting from scratch?
At this time, we specialise in creating brand new custom websites rather than revamping or redesigning existing ones. We focus on building fresh, high-performance sites from the ground up, tailored to meet your business needs. If you have an existing website, we can help you create a new one that’s fully optimised, user-friendly, and aligned with your current goals. We’re here to guide you through every step of the process to ensure your new website exceeds expectations.
Do you offer website maintenance services?
Absolutely, we offer comprehensive website maintenance services. These include regular updates, security checks, performance optimization, and content updates to ensure your website remains secure, fast, and up-to-date.
Can you optimise my website for search engines?
We focus on enhancing your website’s visibility through strategic on-page optimisation and effective keyword research. Our approach ensures your site is optimised for better user engagement and increased visibility in search engine results. Our goal is to help improve your rankings and drive organic traffic by optimising your website's structure, design, and performance.
What steps are involved in the web design
process?
Our web design process involves several key steps to ensure a successful and efficient project. It begins with a consultation where we understand your goals, target audience, and specific requirements. Next, we move on to planning, where we create a sitemap and wireframes to establish the site structure. The design phase follows, during which we develop design mockups and seek your feedback to ensure alignment with your vision. In the development stage, we build the website using the latest technologies, ensuring functionality and aesthetic appeal. After development, we conduct thorough testing to guarantee the site's functionality and compatibility across various devices and browsers. Once everything is in order, we launch the website and monitor its performance closely. Finally, we provide ongoing maintenance and support to keep your website updated and running smoothly.
Do you offer graphic design services beyond
web design?
Yes, we offer a wide range of graphic design services beyond web design. Our services include logo design, branding, print materials, social media graphics, and more. We aim to provide cohesive and visually appealing designs for all your business needs.
