Effective Date: January 26, 2026
Welcome to WebSmart (“we”, “our”, “us”). By using our website, services, or submitting any form on our site, you agree to the following Terms of Service.
WebSmart provides website design, automation systems, CRM setup, and digital services for trades and home service businesses in the UK.
1. Agreement to Services
By submitting a form, booking a call, or engaging our services, you confirm your agreement to these Terms. No formal contract is required; acceptance is made through form submission and written communication.
2. Services Provided
WebSmart offers:
Website design & development
Automation & CRM setup (including GoHighLevel)
Lead capture systems
Workflow automation
Ongoing support or optimisation where agreed
All services are scoped and confirmed before work begins.
3. Payments
Payments are required as agreed prior to work commencing.
Deposits or full payments are non-refundable once work has started.
Late payments may result in paused services.
Prices are subject to change for future work.
4. Ownership
You own your website after 6 consecutive subscription payments.
Once 6th payment is complete:
You own your website content and assets (excluding licensed tools, platforms, or software).
WebSmart may display your project for portfolio or marketing unless you request otherwise in writing.
5. Data Protection & GDPR Compliance
WebSmart complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect personal data such as:
Name
Phone number
Business details
Communication history
This data is used for:
Communication
Service delivery
Support
Billing
Marketing (only with consent)
We will:
Never sell your data
Keep your data secure
Allow access or deletion upon request
You may request:
A copy of your data
Corrections
Data deletion
by contacting: [email protected]
6. Client Responsibilities
You agree to:
Provide accurate information
Supply content, logos, and approvals promptly
Ensure legal compliance of your own business
Maintain ownership rights for content you provide
7. Limitation of Liability
WebSmart is not responsible for:
Loss of profits
Business interruption
Third-party platform outages
Client misuse of automation systems
Our total liability is limited to the amount paid for services.
8. Cancellation
You may cancel by written notice.
Work completed will be invoiced.
No refunds once production has begun.
9. Changes to Services
We may modify or update our services and terms at any time. Continued use means acceptance.
10. Governing Law
These terms are governed by the laws of England and Wales.
Frequently Asked Questions
How long does it take to design and develop a website?
We believe in delivering websites that are both stunning and functional—and we do it fast. With our streamlined process, we can create your website in just 1-2 weeks. We prioritize clear communication and collaboration to ensure your website reflects your brand and meets your business goals.
Can you revamp an existing website without
starting from scratch?
At this time, we specialise in creating brand new custom websites rather than revamping or redesigning existing ones. We focus on building fresh, high-performance sites from the ground up, tailored to meet your business needs. If you have an existing website, we can help you create a new one that’s fully optimised, user-friendly, and aligned with your current goals. We’re here to guide you through every step of the process to ensure your new website exceeds expectations.
Do you offer website maintenance services?
Absolutely, we offer comprehensive website maintenance services. These include regular updates, security checks, performance optimization, and content updates to ensure your website remains secure, fast, and up-to-date.
Can you optimise my website for search engines?
We focus on enhancing your website’s visibility through strategic on-page optimisation and effective keyword research. Our approach ensures your site is optimised for better user engagement and increased visibility in search engine results. Our goal is to help improve your rankings and drive organic traffic by optimising your website's structure, design, and performance.
What steps are involved in the web design
process?
Our web design process involves several key steps to ensure a successful and efficient project. It begins with a consultation where we understand your goals, target audience, and specific requirements. Next, we move on to planning, where we create a sitemap and wireframes to establish the site structure. The design phase follows, during which we develop design mockups and seek your feedback to ensure alignment with your vision. In the development stage, we build the website using the latest technologies, ensuring functionality and aesthetic appeal. After development, we conduct thorough testing to guarantee the site's functionality and compatibility across various devices and browsers. Once everything is in order, we launch the website and monitor its performance closely. Finally, we provide ongoing maintenance and support to keep your website updated and running smoothly.
Do you offer graphic design services beyond
web design?
Yes, we offer a wide range of graphic design services beyond web design. Our services include logo design, branding, print materials, social media graphics, and more. We aim to provide cohesive and visually appealing designs for all your business needs.
